Last updated: July 14, 2026
1. Introduction
This Privacy Policy explains how AL Moutahed Co. (“we”, “our”, or “us”) collects, uses, stores, and protects information when you use the Moutahed mobile application (“App”).
The App is designed as a professional catalogue for chocolate wrapping materials, allowing users to browse products, view company news, contact AL Moutahed Co., and send product inquiries.
2. Information We Collect
We may collect the following information when you use the App:
- Contact information you provide voluntarily: such as name, email address, phone number, company name, and inquiry message when you submit an inquiry or contact request.
- App notification information: such as a device notification token, used only to send company news or product-related notifications if notifications are enabled on your device.
- Technical information: such as basic device, app, and server log information used to maintain security, diagnose technical issues, and improve app reliability.
3. How We Use Information
We use information for the following purposes:
- To respond to inquiries and customer requests.
- To provide product catalogue features and company news.
- To send push notifications related to company updates, if enabled.
- To improve app performance, reliability, and security.
- To comply with applicable legal or business requirements.
4. Sharing of Information
We do not sell personal information. We do not share personal information with third parties for advertising purposes.
Information may be processed by service providers that help us operate the App, such as hosting, email delivery, and notification services. These services are used only for app functionality and business communication.
5. Data Retention
We keep inquiry and contact information only for as long as needed to respond to requests, provide customer support, maintain business records, or comply with legal obligations.
6. Security
We use reasonable technical and organizational measures to protect information. The App communicates with our services using HTTPS where applicable. However, no method of transmission or storage is completely secure.
7. Your Choices
- You may choose not to submit inquiry forms or contact information.
- You can disable push notifications from your device settings at any time.
- You may request deletion or correction of your personal information by contacting us.
8. Children’s Privacy
The App is intended for business and professional catalogue use and is not directed to children. We do not knowingly collect personal information from children.
9. International Users
By using the App, you understand that information may be processed and stored in systems used by AL Moutahed Co. and its service providers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.
11. Contact Us
For privacy questions, data requests, or app support, please contact us:
- Email: diala@moutahed.com
- Email: chocosales1@moutahed.com
- Website: https://catalogue.logiqo.online